Technical communication for migrant illiterates

Soraya BEKKOUCHE, Léa BUTEL, Lucie PETIT

Paris Diderot University, July 20th 2018

Abstract

International migration has existed throughout human history, but has
taken a new weight in today’s world with the impact of globalisation and
what is often referred to as the “refugee crisis”. The aim of this paper is
not to discuss the motives or the impact of migration but to observe how
language and literacy barriers compound the difficulties met by vulnerable
populations in modern information-oriented societies, and how these
issues are addressed by the many organizations that fight to improve the
situation of migrants.
Here, we address how barriers to information access worsen refugees’
situations and identify technical-communication-related issues in how
information is delivered as of today. Is there a case for technical
communication in ensuring the respect of human rights?

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