Can Technical Communicators Benefit from AI Text Generators?

Evan MARION, Louis DUCHAILLE, Mafalda DA COSTA

Paris Cité University, July 17 2023

Abstract

ChatGPT changed (almost) everyone’s lives this year, we all started to
worry about our future and wonder if AI could replace us in a few years.
With this article research, we wanted to see how technical communicators can
use these new tools for their benefit instead of being fearful of their future.
This paper is based on a survey of 46 professionals, with more than 50% with
jobs related to the technical communication field. The respondents were
asked about their knowledge and their use of AI text generators.

The results allowed us to determine the benefits and the limits of AI text
generators for technical communicators. Our study suggests that quite a few
professionals already use AI tools to help them gain time and be more
efficient. Technical communicators often use them for proofreading,
rewriting sentences and translation.
Although AI text generators are becoming more and more popular among
professionals, they still have a lot to prove…

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