What are the challenges of implementing accessibility standards for technical writers?

Selly BAL – Adel Yann BENZENATI – Heritiana RATSIMBAZAFY

Paris Diderot University, 2018/2019

Abstract

Living with a disability in our society doesn’t necessarily mean needing constant care. However, it means having to adapt everyday: because the world we live in has not adapted to disabilities yet. This is a comment we can apply to technical communication, an activity in which the purpose is to make information accessible to an audience, but where accessibility guidelines are still rare to be found. We attempted with this paper to inquire about the current situation of accessibility to people with disabilities, focusing on visual and hearing impairment. We conducted a survey on technical communication professionals with different experiences and contacted various technical writers with the objective of presenting the norms that already exist in terms of accessibility and showing what’s still missing – with that, we tried to present an analysis of the reasons for the scarcity of norms in technical writing.

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What are the challenges of implementing accessibility standards for technical writers? (PDF)


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